Privacy Policy

1. Information We Collect

Mugberry may collect, store, and process the following information:

• Name, email address, phone number
• Business and company details (for franchise enquiries)
• Financial information and documents shared by you for franchise evaluation
• Transactional and activity-based information on our platform
• Device, browser, IP address, and web log information
• Analytics data from third-party tools (e.g., Google Analytics)
• Any confidential documents voluntarily provided for service delivery

If you do not wish for this information to be collected, please discontinue the use of the website.

Any confidential documents shared with Mugberry will be used solely for the intended service and will not be shared with any external party without consent, unless required by law.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process and respond to your franchise enquiry or application.
• To share your contact details with relevant, interested parties only after your approval.
• To generate industry insights such as market trends, pricing indicators, and business metrics (without revealing your identity).
• To send service updates, offers, marketing communication, and notifications from Mugberry.
• To improve our services, enhance user experience, and enforce our Terms of Service.
• To comply with legal requirements, prevent fraudulent or prohibited activities, and protect the rights and safety of all users.

3. Testimonials & Brand Usage

Mugberry may publish testimonials provided by users. These may include your name, business name, city, and other information voluntarily shared.

If you represent a company and use Mugberry's services, your company name and logo may be used on our website or promotional material (without revealing confidential details), unless you specifically request otherwise.

4. Data Security

Mugberry takes all reasonable measures to safeguard your information. However, in rare cases of technical issues, system failures, or security breaches beyond our control, Mugberry shall not be held liable for any resulting loss or damage.

5. Change in Ownership

If Mugberry undergoes any merger, acquisition, or transfer of assets, your information may be transferred accordingly. Any revised privacy terms applicable post-transaction will be communicated via our website or email.

6. Account Closure & Data Deletion

To request permanent deletion of your data, you may contact us at: info@mugberry.in

Mugberry may also close inactive accounts or those that do not comply with our platform guidelines.

We may retain certain information from closed accounts if required for:

• Legal compliance
• Fraud prevention
• Fee recovery
• Market analysis
• Resolving disputes

7. Policy Updates

Mugberry reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and continued usage of the platform will imply acceptance of the updated terms.